Hotel Santo Domingo - Madrid

ex. Mercure

San Bernardo 1, Madrid, Spain, 28013  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Santo Domingo - Madrid

Free Wi-Fi
Parking

EUR 31 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Welcome drink

Cafe

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Swimming pool

Seasonal outdoor pool

Private swimming pool

Rooftop pool

Infinity pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Verified Reviews:

  • Bed is not comfortable - Amazing price - Ac does not work
  • Service was good - Bathroom was modern - No noise
  • Room was clean - Tasty breakfast - Staff spoke a poor english
  • Pool is beautiful - Staff are friendly - Good working internet
  • Excellent location - Wonderful decor - No parking
  • New building was very modern - Excellent service - Pool is rather small - No gym
  • Lobby is well decorated - Food is good - Comfortable bed - Would recommend it
  • Metro sation was just outside - Room was spacious and clean - Free wifi - Wide screen tv
  • Out of town - Neighbourhood is not good - Breakfast was delicious - Very cheap price
  • Rooms were not too big - Bathrooms were ok - Friendly staff - Good place to stay

Overview

The grand Hotel Santo Domingo accommodates guests in a business area of Madrid. Residing in a 6-story building, the hotel was opened in 2010 and renovated in 2012.

It provides unique location within easy reach of Princesa Cinema, Teatro de la Abadia and Teatro Calderon. The venue is 1 km away from the city center.

The hotel boasts close proximity to coffee shops, a stadium and bars.

The nearest subway station is Santo Domingo, located about 250 meters from the hotel. 15 minutes by car from Barajas airport.

Rooms

This property comprises 200 modern guestrooms featuring a private safe, a sitting area, Wi-Fi, a CD player and a wardrobe. Rooms offer a panoramic view over the city. They also feature en suite bathrooms fitted with a shower, free toiletries and terry bathrobes.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant. The Sando restaurant serves Spanish cuisine. Guests can try cool drinks in the café bar. The property is located near a tube station, just about 50 meters from Sando and Cafeteria Oscar serving a wide selection of dishes.

A buffet breakfast is served at the price of EUR 14 per person per night. 

Services

The hotel offers secretarial services, a conference room and a business centre together with multilingual staff.

Relax

Parents will find babysitting and cots for their children on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible at a location nearby at EUR 31 per day.

The staff at the hotel speaks English, French, Spanish, Italian.

Year renovated:   2012.  Number of floors:   6.  Number of rooms:   200.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Private swimming pool
  • Beach chairs
  • Beach umbrellas
  • Night club
  • Sun terrace
  • Garden area
  • Solarium
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • City view

Room facilities

  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Garden furniture
  • Balcony
  • Bottled water
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries
  • Bathroom telephone
  • Sink

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 32.10 per person per night in an extra bed. 
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Hotel Santo Domingo - Madrid Madrid location
Show big map »

Hotel Address:

San Bernardo 1, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    1000 ft
Airports
Train Stations
  • Atocha's Train Station
    1.2 mi
  • Atocha Train Station
    1.2 mi
Underground stations
  • Santo Domingo Metro Station
    400 ft
  • Callao
    1000 ft
Restaurants
  • La Bola (cuisine: Spanish)
    700 ft
  • Cafeteria Oscar
    100 ft
Parks
  • Jardines de Sabatini
    1700 ft
Beaches
  • Bolonia Beach
    600 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    6
  • Number of rooms:
    200

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

According to guest reviews, the hotel has been rated as
Best Design Hotels in Spain

Use Badge

Rooms and availability

Hotel Santo Domingo photos Room
Small Double Room
Bed type: Double bed
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  • Air conditioning
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Standard|Double Room Smart (Without Breakfast)

Room facilities
    Hotel Santo Domingo photos Room
    Basic Double Room
    Bed type: Double bed
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    • Air conditioning
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    Standard|Double Basic

    Room facilities
      Hotel Santo Domingo photos Room Standard Room
      Double Room
      Bed type: Double bed or 2 Single beds or Double bed or Twin beds
      Size: 220 sq. feet
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      • Air conditioning
      • Shower
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      Standard|Twin (2 beds)

      Room facilities
        Hotel Santo Domingo photos Room
        King Suite
        Bed type: King-size bed or 2 Single beds
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        • Shower
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        Room facilities
          Hotel Santo Domingo photos Room Triple Room
          Standard Triple Room
          Bed type: 3 Single beds
          Size: 220 sq. feet
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          • Air conditioning
          • Shower
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          Room facilities
            Hotel Santo Domingo photos Room
            Suite
            Bed type: Double bed
            Size: 220 sq. feet
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            • Air conditioning
            • Shower
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            Suite|Suite

            Room facilities
              Hotel Santo Domingo photos Room Classic Room With A Queen Size Beds
              Superior Twin Room
              Bed type: 2 Single beds or Double bed or Twin beds
              Size: 195 sq. feet
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              • Air conditioning
              • Shower
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              Superior|Superior Twin (two beds)

              Room facilities
                Deluxe Double Room
                Bed type: King-size bed or Twin beds
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                Deluxe|Deluxe Room

                Hotel Santo Domingo photos Room
                Deluxe King Room
                Bed type: King-size bed
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                • Air conditioning
                • Shower
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                Room facilities
                  Hotel Santo Domingo photos Room
                  Economy Double Room
                  Bed type: Double bed or 1 Single bed
                  Size: 155 sq. feet
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                  • Air conditioning
                  • Shower
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                  Standard|Dbl, DOUBLE ECONOMY ( Breakfast )

                  Room facilities
                    Economy Queen Room
                    Bed type: Queen-size bed or 2 Single beds
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                    • Air conditioning
                    • Shower
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                    Room facilities

                      How to reach hotel

                      hotel Hotel Santo Domingo - Madrid Madrid location
                      Show big map »

                      Hotel Address:

                      San Bernardo 1, Madrid, Spain, 28013

                      Get directions
                      City Center
                      • Madrid
                        1000 ft
                      Airports
                      Train Stations
                      • Atocha's Train Station
                        1.2 mi
                      • Atocha Train Station
                        1.2 mi
                      Underground stations
                      • Santo Domingo Metro Station
                        400 ft
                      • Callao
                        1000 ft
                      Restaurants
                      • La Bola (cuisine: Spanish)
                        700 ft
                      • Cafeteria Oscar
                        100 ft
                      Parks
                      • Jardines de Sabatini
                        1700 ft
                      Beaches
                      • Bolonia Beach
                        600 ft
                      Hotel information
                      • Check-in:
                        from  12 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        6
                      • Number of rooms:
                        200

                      Hotel Awards

                      SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

                      According to guest reviews, the hotel has been rated as
                      Best Design Hotels in Spain

                      Use Badge

                      Hotel Santo Domingo Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Tourist attractions

                      • Plaza de Espana - 400 ft
                      • Downtown - 1000 ft

                      Popular areas

                      • City Center - 700 ft
                      • Calle Princesa - 1700 ft

                      Places of interest

                      • Discoteca Palace Madrid - 700 ft
                      • plaza maria soledad acosta - 700 ft
                      • Casa del Ratoncito Pérez - 1400 ft
                      • El oso y el madroño - 1700 ft
                      • Plaza Mayor Madrid - 1700 ft
                      • Plaza de España Jardines de Ferraz - 1700 ft
                      • Plaza Castilla - 2000 ft
                      • Plaza Mayor et Puerta del sol - 2000 ft

                      Convention centers

                      • Madrid Convention Center - 1000 ft

                      Shopping areas

                      • Fnac - 1000 ft
                      • El Corte Ingles - 1400 ft
                      • Preciados Street - 1700 ft

                      Amusement

                      • cortylandia - 1000 ft

                      Monuments and Landmarks

                      • Monasterio de las Descalzas Reales - 1000 ft
                      • Plaza de Oriente - 1000 ft
                      • Sabatini Gardens - 1700 ft
                      • Plaza Mayor - 1700 ft

                      Museums

                      • Museo Cerralbo - 2000 ft

                      Theaters

                      • Lope de Vega Theatre - 400 ft
                      • Teatro Real - 1000 ft

                      Underground stations

                      • Santo Domingo Metro Station - 400 ft
                      • Callao - 700 ft
                      • Gran Via Station - 1000 ft
                      • Plaza de España - 1400 ft
                      • Sol - 1700 ft

                      Public parking

                      • El Senado - 1000 ft

                      Local attractions

                      • Prado Museum - 5100 ft
                        Calle Ruiz de Alarcon 23, Madrid
                      • Army Museum - 5100 ft
                        Mendez Nunez, 1, Madrid
                      • National Library of Spain - 5100 ft
                        Paseo de Recoletos, 20, Madrid
                      • Madrid Wax Museum - 5000 ft
                        Paseo de Recoletos, 41, Madrid
                      • Hermitage of San Antonio de la Florida - 5100 ft
                        Paseo de la Florida, 5, Madrid

                      Near the hotel

                      • Monastery of Santo Domingo de Silos - 600 ft
                        Santo Domingo de SilosSpain
                      • Alto de Garojonay - 600 ft
                        La GomeraSpain
                      • Estacion de Chamartin - 900 ft
                        MadridSpain
                      • Royal Palace of Madrid - 1900 ft
                        Calle Bailen, Madrid
                      • Bolonia Beach - 600 ft
                      • La Central de Callao - 900 ft
                        Postigo de San Martin 8, Madrid
                      • Monasterio de la Encarnacion - 1000 ft
                        Plaza de la Encarnacion 1, Madrid

                      Restaurants nearby

                      • La Bola - 700 ft

                        Address: C/ Bola 5
                        Phone: +34 915476930

                        52% likes this, based on 410 reviews
                        Cuisine: Spanish
                        Price Range: USD 36 - USD 57

                      • Sando - 200 ft

                        Address: Calle Izabel La Catolica, 2-4
                        Phone: 91 547 99 11

                        71% likes this, based on 31 reviews
                        Cuisine: European
                        Price Range: USD 42 - USD 72

                      • Larios Cafe - 200 ft

                        Address: Silva, 4
                        Phone: +34 915479394

                        63% likes this, based on 44 reviews

                      • Cafeteria Oscar - 100 ft

                        Address: Plaza de Santo Domingo

                        58% likes this, based on 26 reviews

                      • Restaurante De Prado - 200 ft

                        Address: Calle Silva, 2
                        Phone: +34 915416047

                        71% likes this, based on 41 reviews

                      Hotel information
                      • Check-in:
                        from  12 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        6
                      • Number of rooms:
                        200

                      Hotel Awards

                      SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

                      According to guest reviews, the hotel has been rated as
                      Best Design Hotels in Spain

                      Use Badge

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                      Hotel Santo Domingo Reviews

                      Guest reviews are submitted by our customers after their stay at Hotel Santo Domingo

                      Average guest rating

                      7.6out of 10
                      Fabulous
                      Based on 846 reviews

                      Rating by category:

                      Location
                      9.4
                      Rooms
                      7.9
                      Service
                      8.1
                      Value
                      7.4
                      Dining
                      8.0

                      Guest reviews

                      • Single
                        4.2

                        Breakfast is the only thing that I liked on this hotel.

                        Be aware!!!! There is a old part in the building and a new new but on the site they only show you the good part. The old one where I stayed at is terrible, there is no air conditioner, bad smell, to open the window I need to remove a table that blocks it, patetic, don´t recommend ever!!! It is the worst hotel I have ever been.

                      • Family with children
                        8.2

                        Good location for walking around the city sites. Santo Domingo Metro station right outside hotel door. Nice dining room with excellent breakfast.

                        We had booked a standard room for three people and were given a very crappy small room that we would regard as way below the standard that could reasonably be expected in a Mercure hotel. It had unpainted plaster patches on the walls, the window shutter was mostly closed and the small part of window we could see through looked through scaffolding into a storage area that looked like a rubbish tip. We refused to accept the standard room and paid extra to get 2 nice rooms in the new part of the hotel overlooking the square.

                      • Single
                        8.0

                        Secure hotel and location except that it seemed to be cut in half- the room was beautiful, if only I knew how to operate the shower - oh well i had baths for two days.. lovely linen and bedroom decor, clean and sumptuous.

                        Although quite high-priced, it was reduced, however this is no excuse for not telling customers that the hotel is under renovation and reception area is in an obscure place requiring direction whenever i left my room, with no staff available for help. Also construction sounds through the day, very brusque reception staff except for 1 lovely young lady and the room-service sandwich i ordered was,for 12 euros or so sparse and, i suspect, led to the bad stomach upset that then kept me to my room in Madrid when I had looked forward to sight-seeing. The egg looked and smelled suspicious but it was late and I was tired. Also i booked mercure thinking that complimentary water and tea/coffee availability in the room was mandatory. Very noisy passage outside my room - renovation? and i want to know whether it is true that there is always a reason such as this when hotels offer reduced rates. I'd have gone elsewhere if I'd known and feel a bit cheated knowing that i may never get to return to Madrid.

                      • Group of friends
                        10.0

                        friendly service. Professionalism in all contacts. Helpfull personnel. Very clean environment, specially the room.Variety of reading material in lobby .

                        every aspect of the hotel quite fine

                      • Group of friends
                        9.2

                        Excellent location of the hotel, in the very center of the city, near Gran Via (the main street of Madrid). Good variety of meals for the breakfast and very comfortable beds in the room (standart double room). There you'll find everything you may need for relaxation after long-day city trip.

                      • Group of friends
                        7.0

                        It was very close to the city center.

                        The price was a little high for the price they charge it should be much better room.

                      • Single
                        7.8

                        A great posision just off the Gran Via and the room was a good size for a hotel in central Madrid.

                        The resturant was over priced and the King Size bed was two single's pushed together.

                      • Couple
                        5.4

                        Breakfast and rooftop terrace.

                        Rude staff on check in desk. Hair and mould in bathroom. No shampoo, conditioner or soap in the bathroom when we arrived, had to call reception and ask for it to be deliver to our room. When leaving had to wait 20 mins for our stored luggage to be returned, despite the staff not being busy. Very disappointed overall.

                      • Group of friends
                        9.2

                        Perfect location, cleanliness of the room, very good breakfast, hotel staff very kind and helpful...

                        The hotel is a bit noisy, that is the only thing I didn`t like about the hotel.

                      • Single
                        10.0

                        I was given an upgrade for no extra cost and the roof terrace and pool were godsend in the July heat.

                        My original room was rather dark with no outside view.

                      • Group of friends
                        10.0

                        The hotel was situated in an ideal location. The staff were extremely helpful to us. We stayed in two triple rooms, both of which were spotless and we all commented on how comfortable the beds were. All in all a fantastic hotel and would certainly stay again.

                      • Single
                        5.8

                        This place is a bit faceless, and plain, the pool wasn't open when I was there, this was my only reason for picking it. It gives the impression that it has some sort of terrace from the pictures, but no. No outside area in the sun to take a drink. The staff are efficient, but no more. The area is a bit rough, there is a sort of rough chinese area behind, strip clubs, latina girls coming up to you etc, you get the idea. Having said that, it is close to the park, and opera, and very central to all areas, but you find yourself trying to get away from its location asap. It is very central to Grand Via, but that is a faceless high street, just like any in Europe, just more prostitutes and very dirty. I didn't have a bad stay, it is clean, the staff do what they should, but, it wasn't anything like I expected. There are nicer areas to stay, and nicer hotels. Wasn't quite sure what my Superior room had that made it superior, dark, small, and no bath...?

                      • Older travelers
                        9.2

                        Room was clean, nice and spacious, located on the fifth floor. It had a small balcony and a yacuzzi tub. Location was good and in general we were very happy with the hotel, might stay there also during our next visit.

                        Location is somewhat noisy, but it did not really bothered us. Breakfast was not luxurious but alright. Bathrobes were included in the price but each day they disappered during cleaning and we had to ask for them in the reception. A small quiet bar in the hotel would have been nice.

                      • Group of friends
                        8.2

                        Good location, neutral, very clean, good service, would recommend to other travellers.

                      • Single
                        4.6

                        Very good location in the centre of the city and right next to a metro station.

                        Half of the hotel is unrenovated with very small, scruffy and uncomfortable rooms with minimal daylight. Bad smells from the plumbing and a problem with water pressure in the bathrooms. Be very careful when checking into this hotel that you do not end up in the unrenovated part of the hotel.

                      How to reach hotel

                      hotel Hotel Santo Domingo - Madrid Madrid location
                      Show big map »

                      Hotel Address:

                      San Bernardo 1, Madrid, Spain, 28013

                      Get directions
                      City Center
                      • Madrid
                        1000 ft
                      Airports
                      Train Stations
                      • Atocha's Train Station
                        1.2 mi
                      • Atocha Train Station
                        1.2 mi
                      Underground stations
                      • Santo Domingo Metro Station
                        400 ft
                      • Callao
                        1000 ft
                      Restaurants
                      • La Bola (cuisine: Spanish)
                        700 ft
                      • Cafeteria Oscar
                        100 ft
                      Parks
                      • Jardines de Sabatini
                        1700 ft
                      Beaches
                      • Bolonia Beach
                        600 ft
                      Hotel information
                      • Check-in:
                        from  12 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        6
                      • Number of rooms:
                        200

                      Hotel Awards

                      SpanishHOTEL AWARDSHighly RecommendedMadridHotel Santo Domingo

                      According to guest reviews, the hotel has been rated as
                      Best Design Hotels in Spain

                      Use Badge